Energy Adviser

Energy Adviser

REAP are seeking a hard-working colleague to deliver energy advice to clients throughout Moray via home visits, workshops, phone and face to face appointments. The Energy Adviser will help clients who are referred to our service to understand their energy usage, tackle energy bills, access grants and refer on to other services where appropriate. Working with our database & Microsoft Office 365 for reporting and data collection.

Applicants are required to have their City and Guilds Energy Awareness Certificate, or to agree to undertake this week-long training within 1 month of starting the post. Training costs will be paid for by REAP.

The Role:

You will be employed as a REAP Energy Adviser and will be responsible to the REAP Manager

In your job you will perform all activities and obligations as required to ensure that your duties are properly delivered as per your job description below:

  • Providing energy advice and information by phone, home visits and at information sessions
  • Liaising with other agencies working with individuals and groups across Moray to deliver outreach and mobile sessions and home visits
  • Taking referrals and completing project paperwork in line with General Data Protection Regulations (GDPR) & REAP policies and procedures
  • Community engagement & promotional work
  • Working as part of the REAP team
  • Carrying out benefit and grant entitlement checks
  • Referring participants to relevant agencies where appropriate
  • Carrying out monitoring, evaluation and reporting duties

Person Specification:

  • Customer service experience
  • Excellent communication skills
  • Proficiency in Microsoft Excel and Microsoft Office
  • Strong presentation abilities
  • Valid driver’s license for driving requirements
  • Prior experience in energy advice role is a plus but not a necessity
  • Fluency in English and IT skills
  • Effective time management and organizational skills

Post Terms & Conditions

Location: Keith Office/hybrid working

Hours: 28 hours per week (Monday – Friday) may be required to work some weekends

Salary:£23,800 pro rata

Holidays: 34 days to include public holidays (pro rata)

The post will be a fixed term contract to 30th November 2026 with possibility of extension subject to funding.

Applications close: 12pm Friday 14th November 2025

Interviews: Tuesday 18th November 2025

Start Date: Monday 24th November 2025 or soon after

TO APPLY

Download the application pack below, or request by email to info@reapscotland.org.uk

Energy Advisor Job Description

 

Energy Advisor Application Form

 

REAP Equal Opportunities Form