💨🌪Storm Arwen – Compensation from SSEN‼
Customers that have been impacted, and qualify for compensation, will automatically receive payment as per Ofgem’s guidelines:
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Customers that did not have power restored after 48hrs will receive £70, and a subsequent £70 for each 12-hour period that they did not have supply thereafter. There is no cap on these payments for this storm event.
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SSEN will make payments by cheque as soon as is reasonably practicable. There is no need for customers to call SSEN to request this, payments will be made automatically.
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In addition, SSEN will reimburse all reasonable accommodation and food costs incurred and ask customers to send receipts to claim a refund to Storm.Payments@ssen.co.uk
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For more information please click here.
